ISP response to request to delete BadTux account

Re: Temporary mirrors for evidence-eliminator-sucks.com
From: Dan @ [ISP name deleted]
To: "No Firstname" 
CC: [email protected][ISP name deleted]

Dear "Sir,"

We are the upstream provider for the person who used to host the web 
site in question.  We have no control over his computers or what he 
decides to publish with them.

We are also a business based in Phoenix Arizona and our AUP binds our 
customers to Arizona law:

See paragraph 18:

"This Agreement shall be governed by the laws of the State of 
Arizona. Any legal dispute shall be submitted to Binding Arbitration 
within the Confines of the Phoenix Metropolitan area, Maricopa County 
Arizona, under the rules of the American Arbitration Association. Any 
disputes must be filed within one year of the occurrence or FastQ and 
User both agree that the action shall not lie."

Also please note, FastQ acts as a common carrier under US law.  We 
have no control over what a downstream user does as long as it does 
not violate US copyright law or other applicable laws.  We notified 
the user yesterday that there was content on his web site that 
objectionable to you and requested he comply by removing the material 
in question from services provided by us.  We did not "order" him to 
remove it.  He did it on his own accord.

The UK law of defamation is not applicable to us as we have no 
operations in the UK, do not "host" the web site in question, and see 
no violation of any US law by the user in question.

Note your own quote of our AUP:

"...FastQ shall in good faith be the sole arbiter of material content 
in these regards."

If you provide us with a valid US court order to remove this user 
from our systems we will comply.

Other than that, we are unable to remove the user's account because 
there is no violation of US laws.

Feel free to submit evidence to us otherwise and we will be glad to 
evaluate it.

  -D


>Ok now this is totally unacceptable behaviour this person had thier main site
>shutdown at evidence-eliminator-sucks.com as per what it says  right on thier
>website at http://www.evidence-eliminator-sucks.com/legal.html
>
>They have already been notified that this site is defamitory and then
>turn around and setup two mirror sites on free services.
>This is totally unacceptable behaviour and these sites need to
>be immediately removed.
>
>
>
>http://ee-sucks.tripod.com
>http://www.geocities.com/evidence_eliminator_sucks
>
>
>07/18/03 10:47:12 Spade Log
>8 206.24.207.97    31ms   33ms   33ms  TTL:  0 
>(dcr1-so-4-2-0.NewYork.cw.net probable bogus rDNS: No DNS)
>9 206.24.207.58    31ms   33ms   32ms  TTL:  0 
>(agr3-so-0-0-0.NewYork.cw.net ok)
>10 208.172.50.61    37ms   36ms   38ms  TTL:  0 
>(acr1-loopback.Boston.cw.net ok)
>11 208.172.51.222   38ms   37ms   36ms  TTL:  0 
>(ahr1-pos-0-0.Waltham2bo2.cw.net ok)
>12 64.14.70.10      37ms   37ms   37ms  TTL:  0 
>(csr1-ve241.Waltham1bo1.cw.net ok)
>13 209.67.242.82    38ms   38ms   37ms  TTL:  0  (No rDNS)
>14 209.202.196.70   37ms  124ms   37ms  TTL:237  (members.tripod.com
>
>
>07/18/03 10:49:02 IP block tripod.com
>Trying 209.202.196.150 at ARIN
>Trying 209.202.196 at ARIN
>
>OrgName:    Lycos, Inc.
>OrgID:      LYCOSI-1
>Address:    400-2 Totten Pond Road
>City:       Waltham
>StateProv:  MA
>PostalCode: 02451
>Country:    US
>
>NetRange:   209.202.192.0 - 209.202.255.255
>CIDR:       209.202.192.0/18
>NetName:    NETBLK-LYCOS-1
>NetHandle:  NET-209-202-192-0-1
>Parent:     NET-209-0-0-0-0
>NetType:    Direct Assignment
>NameServer: NS1.HOTWIRED.COM
>NameServer: NS2.HOTWIRED.COM
>NameServer: NS3.HOTWIRED.COM
>NameServer: NS4.HOTWIRED.COM
>Comment:
>RegDate:    2000-05-22
>Updated:    2002-06-10
>
>TechHandle: VY7-ARIN
>TechName:   Yelsangikar, Vish
>TechPhone:  +1-781-370-2700
>TechEmail:  [email protected]
>
># ARIN WHOIS database, last updated 2003-07-17 19:15
># Enter ? for additional hints on searching ARIN's WHOIS database.
>
>
>
>12 65.59.88.209     30ms   31ms   31ms  TTL:  0 
>(so-1-2-0.e1.wdc1.Level3.net ok)
>13 209.244.11.9     29ms    *     28ms  TTL:  0  (unknown.Level3.net 
>fraudulent rDNS)
>14 64.159.1.133     89ms   88ms   90ms  TTL:  0 
>(so-0-0-0.mp1.SanJose1.level3.net ok)
>15 64.159.2.138     89ms   92ms   89ms  TTL:  0 
>(gige9-2.ipcolo4.SanJose1.Level3.net ok)
>16 64.152.81.18    108ms  108ms  108ms  TTL:  0  (unknown.Level3.net 
>fraudulent rDNS)
>17 66.218.77.68    110ms  110ms  112ms  TTL: 49 
>(UNKNOWN-66-218-77-68.yahoo.com probable bogus rDNS: No DNS)
>
>
>
>
>
>07/18/03 10:53:22 IP block geocities.com
>Trying 66.218.77.68 at ARIN
>Trying 66.218.77 at ARIN
>
>OrgName:    Yahoo!
>OrgID:      YAOO
>Address:    701 First Avenue
>City:       Sunnyvale
>StateProv:  CA
>PostalCode: 94089
>Country:    US
>
>NetRange:   66.218.64.0 - 66.218.95.255
>CIDR:       66.218.64.0/19
>NetName:    A-YAHOO-U23
>NetHandle:  NET-66-218-64-0-1
>Parent:     NET-66-0-0-0-0
>NetType:    Direct Allocation
>NameServer: NS1.YAHOO.COM
>NameServer: NS2.YAHOO.COM
>NameServer: NS3.YAHOO.COM
>NameServer: NS4.YAHOO.COM
>NameServer: NS5.YAHOO.COM
>Comment:    ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
>RegDate:    2002-01-15
>Updated:    2002-06-27
>
>TechHandle: NA258-ARIN
>TechName:   Netblock Admin, Netblock
>TechPhone:  +1-408-349-7183
>TechEmail:  [email protected]
>
>OrgTechHandle: NA258-ARIN
>OrgTechName:   Netblock Admin, Netblock
>OrgTechPhone:  +1-408-349-7183
>OrgTechEmail:  [email protected]
>
># ARIN WHOIS database, last updated 2003-07-17 19:15
># Enter ? for additional hints on searching ARIN's WHOIS database.
>
>
>
>They continue to defame Evidence Eliminator and Robinhood
>Software. This is totally unacceptable behaviour see
>that both of these sites are immediately REMOVED.
>
>TLT Solicitors have already been contacted about this as
>well and I am sure that they will take legal action if you
>do not immediately REMOVE these two sites which
>defames the Evidence Eliminator product.
>
>Also the connection to this abusive person needs to be
>immediately removed as well.
>The person who is posting this defamitory
>information was posting this usenet newspost
>from NNTP-Posting-Host: 65.39.86.205
>
>07/18/03 11:06:06 IP block 65.39.86.205
>Trying 65.39.86.205 at ARIN
>Trying 65.39.86 at ARIN
>
>OrgName:    FastQ
>OrgID:      FAS1
>Address:    4131 N 24th St Ste a110
>City:       Phoenix
>StateProv:  AZ
>PostalCode: 85016
>Country:    US
>
>NetRange:   65.39.64.0 - 65.39.95.255
>CIDR:       65.39.64.0/19
>NetName:    ASTQ-BLK-0
>NetHandle:  NET-65-39-64-0-1
>Parent:     NET-65-0-0-0-0
>NetType:    Direct Allocation
>NameServer: NS.[ISP NAME]
>NameServer: NS2.[ISP NAME]
>Comment:    ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
>RegDate:    2002-06-12
>Updated:    2002-08-08
>
>TechHandle: DS99-ARIN
>TechName:   [DELETED] Dan
>TechPhone:  +1-602-553-8966
>TechEmail:  [EMAIL ADDR]
>
>OrgAbuseHandle: FASTQ1-ARIN
>OrgAbuseName:   FastQ Abuse
>OrgAbusePhone:  +1-602-553-8966
>OrgAbuseEmail:  [email protected][ISP NAME]
>
>OrgTechHandle: DS99-ARIN
>OrgTechName:   [DELETED] Dan
>OrgTechPhone:  +1-602-553-8966
>OrgTechEmail:  [EMAIL ADDR]
>
># ARIN WHOIS database, last updated 2003-07-17 19:15
># Enter ? for additional hints on searching ARIN's WHOIS database.
>
>
>
>10 208.174.225.194  38ms   39ms   40ms  TTL:  0 
>(electric-lightwave.ChicagoEquinix.cw.net probable bogus rDNS: No 
>DNS)
>11 207.173.114.101  38ms   38ms   39ms  TTL:  0  (p11-0.cr02.chcg.eli.net ok)
>12 207.173.115.170  70ms   71ms   69ms  TTL:  0  (p10-0.cr02.dlls.eli.net ok)
>13 207.173.114.113 102ms  103ms  103ms  TTL:  0  (p7-0.cr02.phnx.eli.net ok)
>14 208.186.20.113  101ms  102ms  102ms  TTL:  0 
>(srp0-0-0.gw01.phnx.eli.net ok)
>15 216.190.193.34  109ms  105ms  105ms  TTL:  0 
>(gw-cust-FASTQ-COM.gw01.phnx.eli.net ok)
>16 65.39.64.2      105ms  103ms  104ms  TTL:  0  (border1.fastq.com ok)
>17 204.120.36.2    108ms  104ms  103ms  TTL:  0  (No rDNS)
>18 65.39.86.201    146ms  145ms  163ms  TTL:  0 
>(dsl01-bvi2-3065.fastq.com ok)
>19 65.39.86.205    151ms  166ms  151ms  TTL:  0  (No rDNS)
>
>
>07/18/03 11:08:50 Abuse address lookup for fastq.com
>
>whois -h whois.abuse.net fastq.com ...
>[email protected] (for fastq.com)
>n
>[email protected] (for fastq.com)
>
>[email protected] (for fastq.com)
>
>Fastq.com as per your OWN AUP this person is violating
>your rules. See that the connection used by this
>abusive person is immediately terminated.
>
>http://fastq.com/contract.php
>
>User is strictly liable for using their Account(s) in a manner 
>consistent with any and all applicable Federal or State laws. This 
>shall include but not be limited to refraining from: "hacking" any 
>unauthorized computers, systems or accounts; Publishing via User's 
>Account(s) material that infringes any persons Copyright or Trade 
>Identity, or contains nudity, obscenity, or libelous information. 
>FastQ shall in good faith be the sole arbiter of material content in 
>these regards.
>
>
>For fastq.com see that see that the website
>evidence-eliminator-sucks.com is PERMINATELY
>terminated and does NOT come back this
>website is being hosted within your IP blocks.
>
>
>
>For the upstream at eli.net see that your downstream
>immediately terminates all connections to this abusive
>user and that this abusive website evidence-eliminator-sucks.com
>is PERMINATELY terminated.
>
>This site defames the Evidence Eliminator software and
>Robinhood software and needs to be immediately REMOVED.
>Along with the internet connection that this abusive person
>is using as well.
>
>
>Path: 
>news01.bloor.is.net.cable.rogers.com!cyclone01.bloor.is.net.cable.rogers.com!sjc70.webusenet.com!news.webusenet.com!cyclone.bc.net!newsfeed.stanford.edu!postnews1.google.com!not-for-mail
From: [email protected] (Eric Lee Green)
>Newsgroups: news.admin.net-abuse.email
>Subject: Temporary mirrors for evidence-eliminator-sucks.com
>Date: 17 Jul 2003 22:57:31 -0700
>Organization: http://groups.google.com/
>Lines: 11
>Message-ID: <[email protected]>
>NNTP-Posting-Host: 65.39.86.205
>Content-Type: text/plain; charset=ISO-8859-1
>Content-Transfer-Encoding: 8bit
>X-Trace: posting.google.com 1058507851 19871 127.0.0.1 (18 Jul 2003 
>05:57:31 GMT)
>X-Complaints-To: [email protected]
>NNTP-Posting-Date: 18 Jul 2003 05:57:31 GMT
>Xref: cyclone01.bloor.is.net.cable.rogers.com 
>news.admin.net-abuse.email:500647
>X-Received-Date: Fri, 18 Jul 2003 01:57:32 EDT 
>(news01.bloor.is.net.cable.rogers.com)
>
>
>
>
>----- Original Message -----
From: "Eric Lee Green" 
>Newsgroups: news.admin.net-abuse.email
>Sent: Friday, July 18, 2003 1:57 AM
>Subject: Temporary mirrors for evidence-eliminator-sucks.com
>
>http://ee-sucks.tripod.com
>http://www.geocities.com/evidence_eliminator_sucks
>
>Thanks to the kindness of several NANAE folks,
>http://evidence-eliminator-sucks.com will be returning shortly to
>detail the further adventures of those spammin' scammers from
>Spamingham. It will definitely be an experience to write all this up.
>What a day this has been! I'm going to bed, folks, see ya in the
>morning.
>
>- Eric Lee Green, webmaster, http://evidence-eliminator-sucks.com
>
>_________________________________________________________________
>Add photos to your messages with MSN 8. Get 2 months FREE*. 
>http://join.msn.com/?page=features/featuredemail


-- 
--------------------------------------------------------------
                 Dan [DELETED], Operations Manager
  [ISP]                          Telephone (602) XXX-XXXX
  4131 North 24th Street #A-110  Fax            (602) XXX-XXXX
  Phoenix, Arizona  85016        E-mail       [email protected]
--------------------------------------------------------------

    
Eric Lee Green
Last modified: Fri Jul 18 11:20:51 MST 2003